HKCVC對話分析
W

Wang Intl

****4240

回頭客

首次聯絡

2026年9月15日

最後聯絡

2026年10月25日

對話數

6

訊息數

60

AI 洞察匯總

「Have you select the correct quantities of all instruments?」
「Can you please tell me that when will you confirm your instruments order our on shipment read to reach at Hongkong」
「that's mean we can pay when receive ,right?」
「The next week I will come in your clinic with the goods」
「Hi」
「請問我隻狗狗隻腳有傷口,佢自己舔到有啲紅腫,請問係咪要預約檢查?」
「我希望可以盡快預約檢查」

對話時間軸 (共 6 段)

2026年10月25日 上午06:22 未回覆
收 2發 0
AI 分析摘要
意圖:查詢寵物健康狀況及預約檢查
服務:健康檢查
緊急:non_urgent
寵物:狗
情緒:worried
預約:❌ 未預約
跟進:客人表示希望預約檢查,但未確定時間,需要跟進以確認預約。
💡 回頭客對寵物傷口護理有疑慮,主動尋求預約檢查,顯示對診所的信任及對寵物健康的關注。
▶ 展開對話(2 條訊息)

89546393944240@lid

上午06:22

89546393944240@lid

上午06:24

2026年10月20日 上午04:44 未回覆
收 8發 6 39秒
AI 分析摘要
意圖:確認付款方式並安排攜帶物品前來診所
服務:其他
緊急:non_urgent
情緒:😐 中性
預約:❌ 未預約
跟進:客人表示下週會攜帶物品前來診所,診所需要準備接待並確認具體事宜。
預約提示:The next week I will come in your clinic with the goods
💡 回頭客對付款方式有特定需求,並計劃攜帶物品前來,診所應準備相應的接待流程。
▶ 展開對話(14 條訊息)

that's mean we can pay when receive ,right?

上午04:44

Yes

上午04:45

The next week I will come in your clinic with the goods

上午04:45

THANKS🙇🏻‍♀️

上午04:45

You’re welcome

上午04:56

Hello how are you Here have some issues about the two articles size 10 cm we can’t manufacturing at the moment because quantity is low can I provide you 12.5cm size the instrument name is halsted mosquito And Lorna can be ok the size of 12.5 cm at the moment this time

上午04:48

Halo~ I'm fine~

上午04:51

let me said to our vet first

上午04:51

Just these two instruments have size problem because our order mostly sell 12.5 cm so we can always maintain stock this size

上午04:59

If you can increase quantity than we can manufacturing same size 10cm

上午04:59

OK 12.5cm

上午08:39

Ok

上午08:46

thankyou~

上午08:47

You are welcome

上午08:49

2026年10月12日 上午03:05 未回覆
收 1發 0
AI 分析摘要
▶ 展開對話(1 條訊息)

Good morning Have a nice day Your order are confirmed we will dispatch your order in this week from our factory and will be received in Hongkong your clinic as soon as possible your order so small we don’t need any deposit payment when will I give you your instruments that time will receive all payment Thank you so much Trust on wang international We always do on our best quality and services

上午03:05

2026年10月7日 上午02:16 未回覆
收 22發 10 6分5秒
AI 分析摘要
意圖:詢問診所儀器採購事宜
服務:其他
緊急:💬 純查詢
情緒:😐 中性
預約:❌ 未預約
💡 此對話顯示客人可能與診所的採購或供應鏈有關,而非寵物醫療服務的直接客戶。
▶ 展開對話(32 條訊息)

Good morning 🌅

上午02:16

Morning~

上午02:22

Have you select the correct quantities of all instruments?

上午02:25

haven't decided yet. May I ask if this includes free shipping?

上午02:26

Yes shipping is included for your hospital

上午02:34

So you can send us your requirements instruments quantities as soon as possible

上午02:45

How long will it take to ship out?

上午02:47

Actually depends on your quantities

上午02:54

How many instruments did you need

上午02:54

After that will let you know total time period

上午02:54

okok

上午03:19

I will let you know once I've decided. Thank you!

上午03:19

This is dull finishing

上午06:47

This is half polished finishing

上午06:47

This is full polished finishing

上午06:47

This is dull finishing

上午08:28

This is half polished finishing

上午08:28

This is half polished finishing

上午08:29

[影片]

上午08:29

[影片]

上午08:29

This is full polished finishing

上午08:30

[影片]

上午08:30

Which one is your choice for final finishing also please let me know us we are waiting of your good response

上午08:31

All we need dull finishing

上午09:36

WhatsApp Scan 2026-10-07 at 17.37.29.pdf

上午09:37

Ok it’s total 17 pcs I’m right

上午10:05

yes

上午10:05

Can you please tell me which final finishing do you need

上午10:05

we would like to have them in dull finishing

上午10:56

Ok 👍

上午11:10

Thx

上午11:11

You always welcome

上午11:11

2026年9月25日 上午07:49 未回覆
收 4發 2 1分6秒
AI 分析摘要
意圖:查詢訂單狀態
服務:其他
緊急:💬 純查詢
情緒:😐 中性
預約:❌ 未預約
跟進:客人查詢訂單狀態,診所已回覆需與醫生確認,需跟進回覆客人訂單詳情。
💡 此對話顯示客戶為供應商,而非一般寵物主人,應將其歸類為供應商查詢而非客戶查詢。
▶ 展開對話(6 條訊息)

Can you please tell me that when will you confirm your instruments order our on shipment read to reach at Hongkong

上午07:49

Hihi, We need to check with the doctor for the exact quantities required for each item, and we will update you shortly after.

上午07:50

Thankyou

上午07:50

It’s ok you are welcome

上午07:51

We are waiting of your response

上午07:51

89546393944240@lid

下午10:04

2026年9月15日 上午09:18首次 未回覆
收 4發 1 3秒
AI 分析摘要
意圖:客人查詢服務
服務:其他
緊急:💬 純查詢
情緒:😐 中性
預約:❌ 未預約
跟進:客人是新客,且剛開始對話,需要進一步了解其需求。
💡 新客透過 Instagram 內容接觸診所,顯示 Instagram 科普內容對吸引潛在客戶有正面作用。
▶ 展開對話(5 條訊息)

Hi

上午09:18

[other]

上午09:18

[other]

上午09:18

感謝你聯絡HKCVC 九龍西社區動物醫療中心!請問有甚麼可為你效勞? 我哋會盡快回覆你🫶🏻 可以嚟我哋Instagram 睇睇由我哋院長Dr. Calvin 講解同埋分享嘅最新寵物科普短片Reels🩺 https://www.instagram.com/hkcvcvet

上午09:18

veterinary surgical instruments(1).pdf

上午09:19